One of the most curious questions since the Windows 10 operating system was released has been “Fixing connection problems to bluetooth audio devices and wireless displays in Windows 10”. Below is our detailed solution for those who have this problem.
If your device is not found in Windows 10 when you press the Connect button in your operating system, here are some solutions you can try:
Check action center to see if your Windows device supports Bluetooth. If it supports it, there will be a Bluetooth button in the action center. Make sure it’s on.
If you don’t see the Bluetooth button in action center, try updating your device driver. Here’s what you need to do:
Go to the start menu, enter Device Manager and select it from the list of results.
In Device Manager, locate your device, press and hold (or right-click on it), select Update driver, Search automatically for updated driver software, and then follow the remaining steps.
If your device still doesn’t work even though Bluetooth is on and the driver is up to date, try uninstalling and pairing the device again.
Here’s what you need to do:
Go to the start menu, enter Devices Bluetooth and other device settings> select the device > Uninstall device > Select the option Yes.
Try pairing again.
Make sure the Bluetooth-enabled audio device is turned on and discoverable. How to do this varies by device. So, check the information that came with your device or go to the manufacturer’s website.
If you encounter problems while trying to connect to a Bluetooth device, here are some troubleshooting steps you can try.
Note: For general information about connecting a Bluetooth device to your computer, see the article Connecting a Bluetooth device in Windows.
before you start
Before you start troubleshooting Bluetooth on your device, check the following:
Check your product information
If you are setting up a new device and it does not have Bluetooth, check the product specifications to make sure the device is Bluetooth-enabled. Some devices do not have Bluetooth capability.
Make sure Bluetooth is turned on
If you’re using a laptop with a physical Bluetooth button, make sure the switch is turned on.
In Windows 10, there are two ways to check if Bluetooth is turned on. For this:
Check the taskbar. Select Action center ( or ). If you don’t see Bluetooth, select the expand command to show the Bluetooth option, and then select Bluetooth to turn it on. If your Windows 10 device isn’t paired with Bluetooth accessories, you’ll see “Not Connected”.
Check in Settings. Select the Start button, then select Settings >Devices > Bluetooth and other devices . Make sure Bluetooth is turned on.
Notes:
The following message appears immediately when you turn on Bluetooth in Settings:
“It can now be found as <computer_name>”
Controlling your Bluetooth device
Make sure that your device is powered on, charged or has new batteries, and is within range of the computer you want to connect to. Then try the following:
Turn off your Bluetooth device, wait a few seconds, and then turn it back on.
Make sure your Bluetooth device is within range. If your Bluetooth device is unresponsive or slow, make sure it is not too close to another USB device plugged into the USB 3.0 port. Unprotected USB devices can sometimes interfere with Bluetooth connections.
Check your computer
On the computer you want to remap, do the following:
Make sure that Airplane mode is turned off: Select Startup>>Settings >Network & Internet > Airplane mode . Make sure Airplane mode is turned off.
Turn Bluetooth on or off: Select Startup and then Settings>>Devices> Bluetooth and other devices . Turn off Bluetooth, wait a few seconds, then turn it back on.
Remove and re-add the Bluetooth device: Select the Start icon, then the Settings > Devices > Bluetooth and other devices icon. In Bluetooth, select the device you are having trouble connecting to and then select Uninstall device> Yes. For more information on pairing your Bluetooth device, see Connecting a Bluetooth device.
When Bluetooth does not work or there is no Bluetooth icon
Try these steps if your Bluetooth is not working. Some other common problems are:
There is no Bluetooth icon or Bluetooth cannot be turned off or on.
Bluetooth not working after installing a Windows 10 update.
Bluetooth not working after upgrading from Windows 8.1 or Windows 7 to Windows 10.
Bluetooth doesn’t show up in Device Manager and there are no unknown devices listed.
To get started, select a title to see more information.
Running the Bluetooth troubleshooter
Select the Startup item, then select the Settings>>Update and Security>>Troubleshooting.